I'm sorry I haven't updated in a while. I've been on the phone with the Attorney General, the Better Business Bureau, the North Olmsted Police Department and with my bank numerous times. I will do a full update later. This dang chair has absorbed WAY too much of my life. I WILL get my money back even if comes from restitution pay after Jim Gullett is convicted of theft and fraud (according to the NOPD officer....when he is convicted.)
Check out these Yahoo reviews....hopefully they haven't all somehow mysteriously been deleted.
(My Yahoo friends, is there anything you can do about legitimate reviews being deleted??? I am "This is Ridiculous")
——————UPDATE March 16, 2000 ——————
After more calls and unanswered e-mails I finally got all the scans done to dispute the charges through our bank (because although the chair was a gift from the Nealons and Jill, I put it on my debit card). There wad drama with that because the original purchase/withdrawl from our account was JULY 25, 2008. Normally, you have do dispute charges with Mastercard within 60 days. Well, anyway, I had to prove "constant contact" with the merchant and I'm so glad I did get a few e-mails from Jim acknowledging that he owed me a full refund before he cut off all communications.
So, I followed up with everything today and talked with someone really knowledgable in the disputes department of USAA and she was awesome. She said the money should be credited to our account within the next day or two, by USAA. Then, they will turn the dispute over to Mastercard and they will have to get the money from Sweet Dreams Baby and will reimburse USAA. Unless of course Sweet Dreams wants to dispute the dispute and somehow proove that I got the chair and ottoman I ordered?!.... So, I'm so glad I've actually been advised not to contact the vendor anymore. PRAISE GOD! However, check out the Yahoo! reviews again because even more have been added and it is really a shame. It makes me sick to my stomach that these people are basically preying on pregnant families....like having a baby isn't stressful enough?!
Hopefully this is THE END of the Sweet Dreams Baby saga.
2 comments:
i totally just wasted 15 good minutes of my life reading those really sad stories about people getting ripped off :( so sad but I hope your stuff got all taken care of!
I am so sorry you had to go through with that. I can't understand how a business owner couldn't strive to be honest. UGH. I am glad it worked out for you in the end...
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